Team

We value team dynamics. Get to know our team to see if you think we would be a great fit for yours!

Alice Hodgson

Managing Director

A Salesforce Certified Instructor since 2009, Alice founded TrainTheCrowd in 2012. Alongside her role as Managing Director, she has continued to specialise in Salesforce custom end-user training and has taught 2000+ people across 5 countries. Alice loves soft sand running and ocean swimming to keep fit!

Alice is a great trainer! Very methodical and organised and presented the information in a format that was easy to follow along and keep us engaged.

Training participant, Mirvac

Sarah Jenkins

General Manager

Joining TrainTheCrowd in 2016, Sarah brought with her 7 years of Salesforce marketing and consulting experience. She’s an experienced Engagement Manager overseeing 50+ projects across 7 different industries including government, telecommunications and finance. She is unashamedly a big fan of Eurovision.

Great interactive session. Basic features of Salesforce demonstrated well, opening up the possibilities for use in the future. Can’t wait to see more!

Training participant, VCCI

Martin Dunn

Delivery Manager

Martin has taught 2000+ people in 7 countries since becoming a certified Salesforce instructor in 2013. Over that time he has specialised in end-user, Administrator, reporting and Einstein Analytics training. He has been named “Australia’s Biggest Def Leppard Fan”
– he likes Def Leppard.

Martin was an excellent facilitator. He was a very clear communicator and made the group feel very comfortable, so everyone could feel like they could engage.

Training participant, DPE

Stacey Swanton

Engagement Manager

Stacey has 7+ years experience as a Salesforce consultant and instructor specialising in custom end-user training. On her largest project with TrainTheCrowd she helped deliver 7 courses to 350 users in 5 locations. When Stacey’s not in the classroom, you can find her planning her next adventure abroad.

AMAZING!! Stacey was excellent, very helpful and knew everything about Salesforce. Great 3 days of training led by Stacey.

Training participant, Austereo

Jodie Bryan

Engagement Manager

Jodie has been working with TrainTheCrowd since 2014 both in operations and as an end-user trainer. She has coordinated instructors for 570+ Salesforce courses across 10 countries in her role as Engagement Manager. Her perfect day starts with a Bondi to Bronte run followed by quick dip and breakfast at North Bondi.

Jodie has been amazing, the students love her bubbly personality and energy in the class.

Wayne Scott, NAB

Jem Lambert

Engagement Manager

Jem has 4 years experience working in change on large scale system integrations and Salesforce implementations. Jem’s training highlight is delivering Salesforce training to 200 users in 3 states over 5 days. Jem loves sport and being outdoors, she’s a keen rower and has completed the Spartan Race and Tough Mudder.

Jem has made an incredible difference since coming on the project. Both the client and our implementation team are impressed by everything she’s done.

Project Manager, Barhead

Adrianne Becker

Office Manager

Adrianne has been TrainTheCrowd’s Office Manager since 2012. In that time she has supported the growing team from just 1 instructor to 16 team members and kept the books balanced. Adrianne is an impressive cook and Grandmother to 9 grandchildren.

Adrianne always books my travel quickly and accurately no matter where in the world she’s working from at the time!

Martin Dunn, TrainTheCrowd

Ana Baciu

Training Consultant

With 6 years of learning and development experience, Ana has worked with many industry professionals to meet client training needs in times of major business and technological transformation. She is continually striving to improve her knowledge of the latest learning trends and techniques. Ana is an avid reader and a Star Trek fan.

Ana is a great asset to the team, in a short amount of time she has brought a wealth of industry knowledge and helped transform the way we develop content.

Sarah Jenkins, TrainTheCrowd

Chris Pellew

Training Consultant

Chris has had 10 years call centre experience in sales and service as a Salesforce end user, with 4+ years in coaching and leadership roles. Chris has shared his experience through the creation and delivery of sales and service training for end users. When he’s not training, you can find Chris planning his next trip to Disneyland and living the dream riding his motorcycle.

The training pack has exceeded my expectations… it looks so good and professional… I love it… I can’t wait to use it!

Emily Soden, Helloworld

Daniel Repaci

Training Consultant

Daniel joined the TrainTheCrowd team in 2016 with over 3 years experience as a Salesforce administrator having previously developed solutions in legacy CRM systems. You’re most likely to meet Daniel at a admin class which he has taught more than 70 times in 7 cities across APAC. He loves card games – anyone for UNO?

Daniel was amazing. Every day he came in energised, keen to teach and willing to listen and answer all questions. Someone who I would consider extremely knowledgeable about all things ADM-201 and then some!

Training participant, ADM201

Iona Yeung

Training Consultant

Iona has more than 10 years of marketing experience. A certified Salesforce instructor, she loves helping others make the most out of their marketing tools, especially Email Studio. She’s constantly looking for new ways to automate her marketing and has dozens of marketing funnels that continue to run themselves.

Iona is honestly one of the best presenters I have ever come across. She was well-paced, engaging, always willing to stop and make sure everyone was up to date and just all around super caring and knowledgeable!

Training participant, EEB101

Stephen Thorpe

Training Consultant

Stephen brings with him the passion and experience of 8 years of Leadership and Training roles in the world of contact centres. He has built and delivered both sales and service training within the Financial industry. Stephen is an avid fan of team sports and you will find him playing Basketball, Netball and Football weekly.

It’s become a standard part of the project team’s weekly meeting for the customer to heap praise on Stephen for his attitude and his output.

Project team, ACCU

Phillip Chan

Training Consultant

Phillip has over 3 years of experience as a marketing campaign consultant and over 4 years experience in course design, instructor-led, classroom and workshop training delivery. He is passionate about helping people learn about new technologies. When Phillip isn’t training, he would be collecting green houses and red hotels.

Phillip has a great combination of technical knowledge and people skills. He’s equally at home getting to understand a new tool or business process as he is in front of the end users hosting an amazing session.

Martin Dunn, TrainTheCrowd

Hayley Upton

Training Consultant

Hayley Upton is an experienced internal Salesforce end user, trainer and business analyst. She has over three years experience working across property development, insurance and banking. Hayley specialises in developing and delivering custom end user training programs for TrainTheCrowd.

AMAZING work Hayley. I also hear from the team that day one go-live went without a hitch. Credit to you and thanks for working so hard when we had a lot of uncertainty.

Delivery team, Trailhead APAC

Nick Stofberg

Training Consultant

Nick has over 17 years experience in L&D, training and change and has worked across the globe on several projects in a variety of industries. He has developed large scale end user Salesforce training for a global insurer with over 13,000 users as well as having worked directly for Microsoft. In his spare time, he enjoys staying fit and training for IronMan.

Nick was great, an expert who guided the trainees perfectly. Very helpful and knowledgeable.

Training participant, Trailhead

Joey Ho

Training Consultant

Joey has 13 years of experience on the Salesforce platform and holds 14 certifications across the Sales, Service, Community and Marketing Clouds. He was the first instructor in ANZ certified to deliver training on the Salesforce CPQ product. Joey loves education and has five Bachelor degrees to prove it!

Joey accommodated everyone in the room in a very friendly, knowledgeable manner. Nothing was too hard to discuss. Importantly, Joey related the content to practical execution while getting us to think about what we did.

Training participant, CPQ211

Your Name

Are you passionate about Salesforce or Microsoft Dynamics 365 and enjoy educating others? Are you looking for a great way to expand your skills and knowledge, meet new people and increase your frequent flyer miles?

Apply for your [email protected] if you would like to help our customers succeed through designing, developing and delivering successful adoption and training programs.

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