A Salesforce Certified Instructor since 2009, Alice founded TrainTheCrowd in 2012. Alongside her role as Managing Director, she has continued to specialise in Salesforce custom end-user training and has taught 2000+ people across 5 countries. Alice loves soft sand running and ocean swimming to keep fit!
Alice is a great trainer! Very methodical and organised and presented the information in a format that was easy to follow along and keep us engaged.
Training participant, Mirvac
Joining TrainTheCrowd in 2016, Sarah brought with her 7 years of Salesforce marketing and consulting experience. She’s an experienced project manager overseeing 50+ projects across 7 different industries including government, telecommunications and finance. She is unashamedly a big fan of Eurovision.
Great interactive session. Basic features of Salesforce demonstrated well, opening up the possibilities for use in the future. Can’t wait to see more!
Training participant, VCCI
Martin has taught 2000+ people in 7 countries since becoming a certified Salesforce instructor in 2013. Over that time he has specialised in end-user, Administrator, reporting and Einstein Analytics training. He has been named “Australia’s Biggest Def Leppard Fan”
– he likes Def Leppard.
Martin was an excellent facilitator. He was a very clear communicator and made the group feel very comfortable, so everyone could feel like they could engage.
Training participant, DPE
Business Development Manager / Engagement Manager
Stacey has 7+ years experience as a Salesforce consultant and instructor specialising in custom end-user training. On her largest project with TrainTheCrowd she helped deliver 7 courses to 350 users in 5 locations. When Stacey’s not in the classroom, you can find her planning her next adventure abroad.
AMAZING!! Stacey was excellent, very helpful and knew everything about Salesforce. Great 3 days of training led by Stacey.
Training participant, Austereo
Chris has had 12 years experience using Salesforce with 6 years in coaching and leadership roles. Chris has shared his experience through the delivery and creation of training and videos for end users. When he’s not training, you can find Chris planning his next trip to Disneyland and living the dream on his motorcycle.
The training pack has exceeded my expectations… it looks so good and professional… I love it… I can’t wait to use it!
Emily Soden, Helloworld
Adrianne has been TrainTheCrowd’s Office Manager since 2012. In that time she has supported the growing team from just 1 instructor to 20+ team members and kept the books balanced. Adrianne is an impressive cook and grandmother to 8 grandchildren. She has proven she can complete her job remotely from anywhere, including a boat!
Adrianne always books my travel quickly and accurately no matter where in the world she’s working from at the time!
Martin Dunn, TrainTheCrowd
Tamsin has spent 20+ years in corporate and small business, including 15 years at Qantas in corporate strategy, project management and change management. Her skills span new system integration and training and she is passionate about cloud technology. Tamsin loves travel, reading, pilates and Kath & Kim.
You have been an assessor training dream team and it was so comforting to know they were safe in your hands! I know this hasn’t been easy but you’ve exceeded my expectations.
Project team, SIRA
Karen has 12+ years of experience in marketing and branding. She brings a wealth of experience developing and delivering workshops to SMBs. When she’s not running after her three boys, you can find her indulging in a few episodes of Amazing Race and planning her next adventure.
[I found it] informative and engaging due to Karen’s presentation style. Both Karen and [SME] were very open to questions and comments, and know the system very well. Thanks for a great session!
Training participant, Melbourne Water
Jodie has been working with TrainTheCrowd since 2014 both in operations and as an end-user trainer. She has coordinated instructors for 570+ Salesforce courses across 10 countries and trained across Salesforce and Microsoft. Her perfect day starts with a Bondi to Bronte run followed by quick dip and breaky at North Bondi.
Very engaging, helpful, knowledgeable and patient – VERY patient. Happy to stay back in breaks to run through things too – most appreciated. Thank you!
Training participant, DoE
Daniel joined the TrainTheCrowd team in 2016 with over 3 years experience as a Salesforce admin having previously developed solutions in legacy CRM systems. You’re most likely to meet Daniel in a standard Salesforce class of which he has taught 120+ in 12 cities across APAC. He loves card games – anyone for UNO?
Daniel was amazing. Every day he came in energised, keen to teach and willing to listen and answer all questions. Someone who I would consider extremely knowledgeable about all things ADM-201 and then some!
Training participant, ADM201
Joey has 13 years of experience on the Salesforce platform and holds 14 certifications across the Sales, Service, Community and Marketing Clouds. He was the first instructor in ANZ certified to deliver training on the Salesforce CPQ product. Joey loves education and has five bachelor’s degrees to prove it!
Joey accommodated everyone in the room in a very friendly, knowledgeable manner. Nothing was too hard to discuss. Importantly, Joey related the content to practical execution while getting us to think about what we did.
Training participant, CPQ211
Iona has more than 10 years of marketing experience. A certified Salesforce instructor, she loves helping others make the most out of their marketing tools, especially Email Studio. She’s constantly looking for new ways to automate her marketing and has dozens of marketing funnels that continue to run themselves.
Iona is honestly one of the best presenters I have ever come across. She was well-paced, engaging, always willing to stop and make sure everyone was up to date and just all around super caring and knowledgeable!
Training participant, EEB101
Hayley Upton is an experienced internal Salesforce end user, trainer and business analyst. She has over three years experience working across property development, insurance and banking. Hayley specialises in developing and delivering custom end user training programs for TrainTheCrowd.
AMAZING work Hayley. I also hear from the team that day one go-live went without a hitch. Credit to you and thanks for working so hard when we had a lot of uncertainty.
Delivery team, Trailhead APAC
Phillip has over 3 years of experience as a marketing campaign consultant and over 4 years experience in course design, instructor-led, classroom and workshop training delivery. He is passionate about helping people learn about new technologies. When Phillip isn’t training, he would be collecting green houses and red hotels.
Phillip was great! A dry topic but honestly the most engaged I have been in an online learning environment. He was kind and patient in answering questions and supporting the needs of the people within the course. Thanks Phillip
Training participant, DoE
Stephen brings with him the passion and experience of 8 years of Leadership and Training roles in the world of contact centres. He has built and delivered both sales and service training within the financial industry. Stephen is an avid fan of team sports and you will find him playing Basketball, Netball and Football weekly.
It’s become a standard part of the project team’s weekly meeting for the customer to heap praise on Stephen for his attitude and his output.
Project team, ACCU
Nick has over 17 years experience in L&D, training and change and has worked across the globe on several projects in a variety of industries. He has developed large scale end user Salesforce training for a global insurer with over 13,000 users as well as having worked directly for Microsoft. In his spare time, he enjoys staying fit and training for IronMan.
Nick was great, an expert who guided the trainees perfectly. Very helpful and knowledgeable.
Training participant, Trailhead
Theresa has had over 10 years sales and businesses development experience within the Salesforce and Microsoft Dynamics environments, with experience in training, coaching and process development. When she isn’t training, you will find her travelling across the country, exploring regional towns or planning her next trip abroad.
Theresa was very helpful and I really enjoyed her session. She made it easy to understand.
Training participant, Morgans
Josephine has worked in Retail, Telco, Finance, IT, Education and Government, and enjoys incorporating business processes with software training. For the last 9 years she has specialised in end-user software training. When she’s not learning more about Salesforce, she loves designing and sewing costumes for her daughter.
Really clear and concise and explained so well!
Training participant, DoE
Ria has over 15 years experience in training and education focusing on technology and software. In recent years she has honed her skills with Microsoft D365 to help projects be successful. Ria has written a book titled “Transformative Digital Technology for Effective Workplace Learning”. She loves travel, books, long lunches and most of all, her family.
I’ve really enjoyed every interaction with you and learning the tips of the trade. You’re clearly awesome at what you do.
Project team, Metcash
Dan has been a Salesforce consultant and trainer for the last 3+ years, working in the non-profit and education space. He has been involved in leading more than 30 digital transformation projects and brings a wealth of workshop and training experience. Dan is always looking for someone to listen to his exaggerated fishing stories or join his fantasy football league.
Dan has been so flexible with his approach to training participants of varying age groups, capabilities and willingness!
Project team, Morgans
Anna has over 20 years experience in corporate and small businesses. Her corporate experience within strategy & commercial teams was diverse with a focus on customer relationships, system change and training. Anna loves taking her Border Collie to the beach, reading and listening to podcasts.
Anna has an excellent rapport with our stakeholders and she is easily able to adapt to unique requirements, in order to find the best solutions for her customers.
Delivery team, Trailhead APAC
Sharm has more than 15 years of experience in L&D and change management, and has trained, consulted and coached more than 30,000 people in APAC in leadership programs and systems training, including Microsoft Dynamics 365. Sharm loves writing and has published a few books on Amazon, and loves to research anything neuroscience-related.
Sharm joined the team and hit the ground running, ever since she has been winning over clients with her learning outcome focused approach
Stacey Swanton, TrainTheCrowd
Are you passionate about Salesforce or Microsoft Dynamics 365 and enjoy educating others? Are you looking for a great way to expand your skills and knowledge, meet new people and increase your frequent flyer miles?
Apply for your [email protected] if you would like to help our customers succeed through designing, developing and delivering successful adoption and training programs.