Team

We value team dynamics. Get to know our team to see if you think we would be a great fit for yours!

Alice Hodgson

Managing Director

A Salesforce Certified Instructor since 2009, Alice founded TrainTheCrowd in 2012. Alongside her role as Managing Director, she has continued to specialise in Salesforce custom end-user training and has taught 2000+ people across 5 countries. Alice loves soft sand running and ocean swimming to keep fit!

Alice is a great trainer! Very methodical and organised and presented the information in a format that was easy to follow along and keep us engaged.

Training participant, Mirvac

Sarah Jenkins

General Manager

Joining TrainTheCrowd in 2016, Sarah brought with her 7 years of Salesforce marketing and consulting experience. She’s an experienced project manager overseeing 50+ projects across 7 different industries including government, telecommunications and finance. She is unashamedly a big fan of Eurovision.

Great interactive session. Basic features of Salesforce demonstrated well, opening up the possibilities for use in the future. Can’t wait to see more!

Training participant, VCCI

Martin Dunn

Operations Manager

Martin has taught 2000+ people in 7 countries since becoming a certified Salesforce instructor in 2013. Over that time he has specialised in end-user, Administrator, reporting and Einstein Analytics training. He has been named “Australia’s Biggest Def Leppard Fan”
– he likes Def Leppard.

Martin was an excellent facilitator. He was a very clear communicator and made the group feel very comfortable, so everyone could feel like they could engage.

Training participant, DPE

Stacey Swanton

Business Development Manager / Engagement Manager

Stacey has 7+ years experience as a Salesforce consultant and instructor specialising in custom end-user training. On her largest project with TrainTheCrowd she helped deliver 7 courses to 350 users in 5 locations. When Stacey’s not in the classroom, you can find her planning her next adventure abroad.

AMAZING!! Stacey was excellent, very helpful and knew everything about Salesforce. Great 3 days of training led by Stacey.

Training participant, Austereo

Chris Pellew

Engagement Manager

Chris has had 12 years experience using Salesforce with 6 years in coaching and leadership roles. Chris has shared his experience through the delivery and creation of training and videos for end users. When he’s not training, you can find Chris planning his next trip to Disneyland and living the dream on his motorcycle.

The training pack has exceeded my expectations… it looks so good and professional… I love it… I can’t wait to use it!

Emily Soden, Helloworld

Adrianne Becker

Office Manager

Adrianne has been TrainTheCrowd’s Office Manager since 2012. In that time she has supported the growing team from just 1 instructor to 20+ team members and kept the books balanced. Adrianne is an impressive cook and Grandmother to 8 grandchildren. She has proven she can complete her job remotely from anywhere, including a boat!

Adrianne always books my travel quickly and accurately no matter where in the world she’s working from at the time!

Martin Dunn, TrainTheCrowd

Nick Stofberg

Program Manager

Nick has over 17 years experience in L&D, training and change and has worked across the globe on several projects in a variety of industries. He has developed large scale end user Salesforce training for a global insurer with over 13,000 users as well as having worked directly for Microsoft. In his spare time, he enjoys staying fit and training for IronMan.

Nick was great, an expert who guided the trainees perfectly. Very helpful and knowledgeable.

Training participant, Trailhead

Tamsin Hunter

Program Manager

Tamsin has spent 20+ years in corporate and small business, including 15 years at Qantas in corporate strategy, project management and change management. Her skills span new system integration and training and she is passionate about cloud technology. Tamsin loves travel, reading, pilates and Kath & Kim.

You have been an assessor training dream team and it was so comforting to know they were safe in your hands! I know this hasn’t been easy but you’ve exceeded my expectations.

Project team, SIRA

Karen Lam

Program Manager

Karen has 12+ years of experience in marketing and branding. She brings a wealth of experience developing and delivering workshops to SMBs. When she’s not running after her three boys, you can find her indulging in a few episodes of Amazing Race and planning her next adventure.

[I found it] informative and engaging due to Karen’s presentation style. Both Karen and [SME] were very open to questions and comments, and know the system very well. Thanks for a great session!

Training participant, Melbourne Water

Jem Lambert

Program Manager / Change Consultant

Jem has been developing, executing, and leading Change Management on large scale system implementations, including Salesforce and Microsoft since 2017. Jem understands human behaviour to support employees and business transition to achieve long-term digital change. She’s a keen rower and has completed the Spartan Race and Tough Mudder.

Jem has made an incredible difference since coming on the project. Both the client and our implementation team are impressed by everything she’s done.

Project manager, Barhead

Jodie Bryan

Training Consultant

Jodie has been working with TrainTheCrowd since 2014 both in operations and as an end-user trainer. She has coordinated instructors for 570+ Salesforce courses across 10 countries and trained across Salesforce and Microsoft. Her perfect day starts with a Bondi to Bronte run followed by quick dip and breaky at North Bondi.

Very engaging, helpful, knowledgeable and patient – VERY patient. Happy to stay back in breaks to run through things too – most appreciated. Thank you!

Training participant, DoE

Daniel Repaci

Training Consultant

Daniel joined the TrainTheCrowd team in 2016 with over 3 years experience as a Salesforce admin having previously developed solutions in legacy CRM systems. You’re most likely to meet Daniel in a standard Salesforce class of which he has taught 120+ in 12 cities across APAC. He loves card games – anyone for UNO?

Daniel was amazing. Every day he came in energised, keen to teach and willing to listen and answer all questions. Someone who I would consider extremely knowledgeable about all things ADM-201 and then some!

Training participant, ADM201

Joey Ho

Training Consultant

Joey has 13 years of experience on the Salesforce platform and holds 14 certifications across the Sales, Service, Community and Marketing Clouds. He was the first instructor in ANZ certified to deliver training on the Salesforce CPQ product. Joey loves education and has five Bachelor degrees to prove it!

Joey accommodated everyone in the room in a very friendly, knowledgeable manner. Nothing was too hard to discuss. Importantly, Joey related the content to practical execution while getting us to think about what we did.

Training participant, CPQ211

Iona Yeung

Training Consultant

Iona has more than 10 years of marketing experience. A certified Salesforce instructor, she loves helping others make the most out of their marketing tools, especially Email Studio. She’s constantly looking for new ways to automate her marketing and has dozens of marketing funnels that continue to run themselves.

Iona is honestly one of the best presenters I have ever come across. She was well-paced, engaging, always willing to stop and make sure everyone was up to date and just all around super caring and knowledgeable!

Training participant, EEB101

Hayley Upton

Training Consultant

Hayley Upton is an experienced internal Salesforce end user, trainer and business analyst. She has over three years experience working across property development, insurance and banking. Hayley specialises in developing and delivering custom end user training programs for TrainTheCrowd.

AMAZING work Hayley. I also hear from the team that day one go-live went without a hitch. Credit to you and thanks for working so hard when we had a lot of uncertainty.

Delivery team, Trailhead APAC

Phillip Chan

Training Consultant

Phillip has over 3 years of experience as a marketing campaign consultant and over 4 years experience in course design, instructor-led, classroom and workshop training delivery. He is passionate about helping people learn about new technologies. When Phillip isn’t training, he would be collecting green houses and red hotels.

Phillip was great! A dry topic but honestly the most engaged I have been in an online learning environment. He was kind and patient in answering questions and supporting the needs of the people within the course. Thanks Phillip

Training participant, DoE

Stephen Thorpe

Training Consultant

Stephen brings with him the passion and experience of 8 years of Leadership and Training roles in the world of contact centres. He has built and delivered both sales and service training within the Financial industry. Stephen is an avid fan of team sports and you will find him playing Basketball, Netball and Football weekly.

It’s become a standard part of the project team’s weekly meeting for the customer to heap praise on Stephen for his attitude and his output.

Project team, ACCU

Theresa Jackson

Training Consultant

Theresa has had over 10 years sales and businesses development experience as a Salesforce and Microsoft Dynamics end user, with experience in training, coaching and process development. You will usually find her gallivanting across the country or watching a band at one of the many live music venues.

Theresa was very helpful and I really enjoyed her session. She made it easy to understand.

Training participant, Morgans

Josephine Ferguson

Training Consultant

Josephine has worked in Retail, Telco, Finance, IT, Education and Government, and enjoys incorporating business processes with software training. For the last 9 years she has specialised in end-user software training. When she’s not learning more about Salesforce, she loves designing and sewing costumes for her daughter.

Really clear and concise and explained so well!

Training participant, DoE

Your Name

Are you passionate about Salesforce or Microsoft Dynamics 365 and enjoy educating others? Are you looking for a great way to expand your skills and knowledge, meet new people and increase your frequent flyer miles?

Apply for your [email protected] if you would like to help our customers succeed through designing, developing and delivering successful adoption and training programs.

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