We empower people to work smarter

TrainTheCrowd is about building your business success – from the team up. We develop and deliver user adoption programs and customised training to support people before, during and after implementation of a Salesforce, Microsoft Dynamics 365 or Qualtrics solution.

We have empowered more than 17,500 people in 350 businesses across
10 countries.


People we work with

We are the trusted adviser to increase user adoption of cloud applications across small business, commercial, enterprise, Not For Profit (NFP) organisations and government.

Companies and NFPs

Have you customised Salesforce, Microsoft Dynamics 365 or Qualtrics to suit your business processes?

To get the most out of your solution, your team members will require an adoption and training program tailored to your specific system configuration and business processes.

Government agencies

Are you a government agency who have selected Salesforce, Microsoft Dynamics 365 or Qualtrics to support your policies and procedures?

We have proven experience delivering custom training to onboard team members in the most effective manner to bring your solution to life.

Consulting partners

Have you just implemented Salesforce, Microsoft Dynamics 365 or Qualtrics for a client?

We can augment your services by working alongside your project team to provide user adoption and custom training solutions for your client’s end users, going beyond train-the-trainer.


We empower people to adopt cloud applications.
Are you just getting started? Want to get your team back on track? Ready to upskill your team?
We can support you at any stage.

Defining your needs

We take the time to understand you, your implementation and every corner of your business to know exactly what needs to be addressed and how.

• Training needs analysis
• Training strategy
• Curriculum design
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Developing your content

Now that we know your users and implementation inside out, we develop and design the user program that is tailored to you and your needs.

• Course presentation
• Videos and eLearning
• User guides
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Delivering your solution

We put your customised training program into action and set your team up for ongoing education and success.

• Instructor led
• Train the trainer
• Self paced
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Simply choose the package that best suits you and we can get started defining your needs and developing a solution customised to your team and cloud application.


We provide a full service experience for 1 – 10 team members that includes:

  • Defining your needs
  • Developing your strategy
  • Delivering your solution
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We provide a full service experience for 10 – 100 team members that includes:

  • Defining your needs
  • Developing your strategy
  • Delivering your solution
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We provide a full service experience for 100+ team members that includes:

  • Defining your needs
  • Developing your strategy
  • Delivering your solution
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Need something else?

Choose a combination of services and we’ll design a customised user adoption and training program to suit your needs.
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Recent experience


“The hands on style of the training was perfect and the pace was spot on. I didn't feel too overwhelmed or rushed at any point.”

Training Participant

“Daniel was an engaging, friendly and knowledgeable instructor. He guided the learning process smoothly and was able to respond to our questions clearly. He also leveraged the interests, experience of different members of the class as part of discussion and learning.”

Training Participant

“I have to say that the training Martin provided on the day was exceptional. All the topics covered throughout the day were done so in a very well planned out manner and Martin’s communication of these were extremely clear and allowed us to all grasp specific concepts with greater confidence.”

Zac Wilson, Melbourne Real Estate

“We were very happy with TrainTheCrowd and enjoyed working with Roger. He delivered comprehensive training material as well as useful intro sessions for UAT participants and made a lot of suggestions that improved our solution design along the way. Overall it was a very smooth process.”

Lauren Pant, Beyondblue

“Stacey was very engaging and thorough. She was helpful and able to answer a diverse range of questions. I can see how this training and CRM will positively impact my day-to-day job.”

Training Participant, Southern Cross Austereo

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Got questions? We’ve got answers.